Create and organise
Create your passports, structure your information and find every reference in one shared interface.
The brand platform
Manage your products.Know their owners.
Create your passports, track activations and segment your owners from a single platform.
The platform
See the platform in action.
Views of the Horae platform. Demo data.
Understand and segment
Analyse activations and events to tell your owners’ journeys apart.
Serve and engage
Base your services and communications on the real context of each product.
Beyond the point of sale
Horae helps brands identify their owners, track their sell-out and engage every client over time.
From sale to relationship
The Horae impact.
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- 01✓Richer visibility on your clients and sales
- 02✓Owners identified at activation
- 03✓A direct link with your collectors
- 04✓Services at every stage of the product’s life
Integrations
Your CRM stays
your CRM.
Horae connects your product and owner data to your ERP, CRM and e-commerce. Data exchanged, triggers, responsibilities and access: each connection is scoped with your teams.
01
ERP and product data
The reference and serial number arrive from your ERP: the piece’s passport is created.
Your ERP / PIMPassport
Item referenceReference
Serial numberIdentity
Product sheetContent
Warranty periodWarranty
02
CRM and client relations
At activation, the owner profile joins your CRM, followed by every event useful to your teams.
HoraeYour CRM
OwnerContact
ActivationEvent
Service requestInteraction
TransferNew contact
03
E-commerce and client account
The order is linked to the piece, and the passport opens from the client account.
Your e-commercePassport
OrderProof of purchase
Client accountOwner
Client areaPassport access
Deployment
Deploy Horae
in four steps.
Start with one collection and a clearly defined owner journey. Widen the scope based on observed usage.
- 01
Scope the need
Teams involved, sales channels, available data and metrics to track.
- 02
Configure your world
Passport templates, content, domain and journeys in your maison’s colours.
- 03
Connect and test
Validate data flows, activation and services with your teams.
- 04
Deploy and measure
Support your network, monitor activations and refine the experience.