Horae offers watch brands a turnkey white-label web interface, providing their customers with seamless and straightforward interactions with their digital passports.
Watch owners benefit from easy, centralized access to all information and services related to their timepieces through the Horae digital passport: provenance, product details, service history, ownership records, warranty, and more. This dynamic passport records key events throughout each watch's lifecycle, helping to preserve value over time.
The digital watch passport serves as irrefutable proof of authenticity and ownership, ensuring that each timepiece is indeed genuine. Customers can easily prove the legitimacy of their watch, whether with the brand or in the case of resale. This feature streamlines access to after-sales services and instills confidence and peace of mind for second-hand watch buyers.
The digital passport enables new, direct, and lasting interactions while respecting customer data privacy. Through this technology, brands can communicate directly with all owners, without worrying about changes in ownership. The digital passport thus becomes a reliable new communication tool for brands.
The Horae digital passport brings together a range of after-sales services defined by each watch brand (e.g. warranty extensions, service booklet, user guide). This solution enables brands to offer consistent services to all their clients, while providing a centralized access point for second-hand watch owners.
In the event of theft or loss, a watch owner can report the incident directly on their Horae digital passport. The declaration is securely documented on the blockchain, creating an immutable record of the event. Once a serial number is marked as stolen, the associated digital passport becomes non-transferable. This loss report is publicly accessible, ensuring the legitimacy of second-hand market resales and facilitating insurance claims.
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